Legal Information

Terms of Service

These Terms of Service govern your access to and use of the Nomad RV Campers website, products, services, purchases, and related communications. Please read these Terms carefully before using our website or placing an order.

Agreement Please review before purchasing

By using our website or placing an order, you agree to these Terms.

Agreement to These Terms

By accessing this website, browsing our products, requesting information, submitting an order, or purchasing from Nomad RV Campers, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and any additional policies referenced herein.

01
General Terms

Use of Our Website

This website is operated by Nomad RV Campers. Throughout the website, the terms "we," "us," and "our" refer to Nomad RV Campers.

We provide this website, including the information, product listings, features, and services available through it, subject to your acceptance of these Terms.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights, security, or use of the website by others.

02
Eligibility

Who May Use Our Services

By using this website or entering into a purchase with us, you represent that you have the legal capacity to enter into a binding agreement.

If you are placing an order on behalf of a company, organization, or another person, you represent that you have authority to act on their behalf.

03
Products

Product Information

We aim to provide accurate information regarding our RV campers, truck toppers, travel trailers, recreational vehicles, accessories, equipment, specifications, features, dimensions, photographs, and related products.

Product photographs may be representative. Minor differences in color, finish, equipment, manufacturer specifications, configuration, or appearance may occur.

Manufacturers may change specifications or features without prior notice. We may update product descriptions as new information becomes available.

04
Availability

Inventory & Product Availability

All products are subject to availability. Displaying a product on our website does not guarantee that the product remains available at the time an order is submitted.

Inventory levels may change, particularly for individual RVs, campers, trailers, toppers, or limited-availability configurations.

If an ordered product becomes unavailable, we may contact you regarding alternatives, revised availability, or cancellation and refund where appropriate.

05
Orders

Order Submission & Acceptance

Submitting an order does not automatically constitute our acceptance of that order.

An order may be subject to verification of product availability, pricing, payment, delivery information, requested specifications, and other relevant details.

We reserve the right to accept, decline, or cancel an order where reasonably necessary, including in cases involving:

  • Incorrect pricing or product information.
  • Product unavailability.
  • Suspected fraud or unauthorized transactions.
  • Inability to verify necessary order information.
  • Delivery or transportation limitations.
06
Pricing

Prices & Quotations

Prices displayed on our website are subject to change without prior notice unless a price has already been confirmed as part of an accepted order or written quotation.

Additional charges may apply depending on the product, destination, requested modifications, transportation, delivery requirements, installation, setup, or other services.

Where a written quotation is provided, the validity period and conditions stated on that quotation will apply.

07
Payments

Payment Terms

Payment must be made using an approved payment method made available or communicated by Nomad RV Campers.

You agree to provide complete and accurate billing, payment, and transaction information when making a purchase.

Orders may not be released, shipped, delivered, modified, or prepared until required payment obligations have been satisfied.

You are responsible for ensuring that any payment instruction supplied by you is accurate and authorized.

08
Taxes

Taxes & Government Charges

Applicable taxes, registration charges, government fees, duties, licensing costs, or similar charges may apply depending on the transaction, product type, delivery destination, and applicable law.

Where such amounts are required to be collected by us, they may be added to the order total.

09
Delivery

Shipping & Transportation

Delivery schedules and estimated arrival times may depend on product location, destination, carrier availability, road conditions, weather, scheduling, and other logistical factors.

Any delivery date provided is an estimate unless expressly agreed otherwise in writing.

Large products such as RV campers, trailers, truck toppers, or recreational vehicles may require specialized transportation and appropriate site access.

Customers are responsible for providing accurate delivery information and advising us of access restrictions that may affect delivery.

10
Site Access

Delivery Location Requirements

Where delivery involves large vehicles or equipment, the customer is responsible for ensuring that the delivery location is reasonably accessible.

Relevant considerations may include:

  • Road width and condition.
  • Overhead clearance.
  • Gate and driveway access.
  • Ground stability.
  • Turning and maneuvering space.
  • Local access restrictions.

Additional charges may apply where unforeseen site conditions require additional transportation, equipment, redelivery, or special arrangements.

11
Inspection

Receiving Your Order

Customers should inspect products within a reasonable period after delivery.

If you discover shipping damage, a significant defect, or receive a materially incorrect product, please contact us promptly and provide relevant photographs, videos, and order information.

Prompt notification helps us investigate delivery-related issues and determine an appropriate resolution.

12
Returns

Returns & Refunds

Eligible products may be returned in accordance with our Returns & Refunds Policy.

RETURN WINDOW 30 Days
REFUND PROCESSING 14 Days

Additional conditions may apply to specially modified, customized, damaged, altered, or otherwise non-standard products.

View Returns & Refunds Policy →
13
Cancellation

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

An order may be easier to cancel before preparation, customization, transportation, or dispatch has begun.

Once an order has entered processing or shipping, additional costs or our standard return procedures may apply.

14
Custom Orders

Modifications & Special Requests

Certain products may be available with optional configurations, modifications, accessories, or customized features.

Customers are responsible for reviewing and confirming requested specifications before customized work begins.

Customized or modified products may be subject to different cancellation or return conditions due to their customer-specific nature.

15
Vehicle Use

Safe & Lawful Operation

Customers are responsible for ensuring that any RV, trailer, camper, topper, vehicle, or related equipment is used safely and in accordance with applicable laws, manufacturer requirements, operating instructions, and weight limitations.

Before towing or transporting any unit, you should verify that your towing vehicle, hitch, braking system, tires, electrical connections, and other relevant equipment are suitable for the intended load.

16
Licensing

Registration, Permits & Compliance

Customers are responsible for determining any registration, licensing, insurance, permitting, inspection, zoning, or other legal requirements applicable to their intended use of a purchased product.

Requirements may vary by location and product type.

17
Manufacturers

Manufacturer Warranties

Certain products, components, appliances, or equipment may include warranties provided directly by their respective manufacturers.

Manufacturer warranties are subject to the terms, exclusions, registration requirements, and procedures established by the applicable manufacturer.

Any applicable warranty documents supplied with a product should be retained for future reference.

18
Third Parties

Third-Party Products & Services

Some products or services may involve third parties, including manufacturers, carriers, payment providers, financing companies, installers, or other independent service providers.

Third-party products and services may be governed by separate terms and policies issued by those providers.

19
Website Accuracy

Errors & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping, or other information.

We reserve the right to correct such errors and update information when reasonably necessary.

Where an error materially affects an order, we will endeavor to notify the customer and provide appropriate options.

20
Intellectual Property

Website Content

Unless otherwise stated, content appearing on this website, including text, graphics, logos, branding, page layouts, photographs, icons, and original materials, is owned by, licensed to, or lawfully used by Nomad RV Campers.

You may not reproduce, distribute, commercially exploit, publish, or modify protected website content without appropriate authorization.

21
Restrictions

Prohibited Uses

You may not use our website to:

  • Engage in unlawful or fraudulent activity.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malware, malicious code, or disruptive technologies.
  • Interfere with the security or operation of the website.
  • Scrape, copy, or exploit website content unlawfully.
  • Impersonate another person or organization.
22
Accounts

Customer Information

If an account or customer profile is created, you are responsible for maintaining the confidentiality of your account credentials and for providing accurate information.

Please notify us if you become aware of unauthorized use of your account or other suspected security concerns.

23
Privacy

Personal Information

Our collection and use of personal information is governed by our Privacy Policy.

Personal information may be used to process orders, communicate with customers, arrange delivery, respond to inquiries, maintain records, prevent fraud, and operate our services.

View Privacy Policy →
24
Online Security

Website & Transaction Security

We take reasonable measures intended to support the security of our website and transactions.

However, no internet transmission, online platform, or electronic storage system can be guaranteed to be entirely secure or error-free.

Customers should use reasonable caution when sharing personal or payment information online.

25
Liability

Limitation of Liability

To the maximum extent permitted by applicable law, Nomad RV Campers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

26
Customer Responsibility

Proper Use & Maintenance

Customers are responsible for proper operation, maintenance, storage, towing, installation, and use of products after delivery.

You should follow applicable manufacturer instructions, maintenance schedules, safety requirements, and product limitations.

Damage resulting from misuse, unauthorized modification, improper towing, incorrect installation, neglect, or unreasonable use may not qualify for return, repair, or warranty coverage.

27
Unavoidable Events

Events Beyond Our Control

We are not responsible for delays or failures caused by circumstances reasonably beyond our control.

These may include:

  • Severe weather or natural disasters.
  • Road closures or transportation disruptions.
  • Carrier delays.
  • Supply-chain interruptions.
  • Government restrictions.
  • Labor disruptions.
  • Public emergencies.
  • Manufacturer delays.
28
Resolution

Questions & Disputes

If you have a concern relating to an order, product, or service, we encourage you to contact us first so that we can review the issue and attempt to reach a practical resolution.

Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.

29
Consumer Protection

Mandatory Legal Rights

These Terms are not intended to exclude, restrict, or override any mandatory consumer rights that apply to a transaction under applicable law.

If any provision of these Terms conflicts with a mandatory legal right that cannot be waived, that legal right will prevail to the extent of the conflict.

30
Severability

Validity of Remaining Terms

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision may be limited or removed to the minimum extent necessary.

The remaining provisions will continue to apply to the fullest extent permitted by law.

31
Changes

Updates to These Terms

We may revise these Terms of Service from time to time to reflect changes to our operations, products, services, website, or legal requirements.

Updated Terms will become effective when published on this website unless another effective date is stated.

We encourage you to review this page periodically.

32
Entire Agreement

Complete Understanding

These Terms, together with applicable order documentation, quotations, our Privacy Policy, Returns & Refunds Policy, Shipping Policy, and other policies expressly incorporated into an order, form the applicable agreement between you and Nomad RV Campers concerning your use of our services.

AT A GLANCE

Important Terms to Remember

30

Days to Return

Eligible returns must be requested within the applicable 30-day return period.

14

Days for Refund Processing

Approved refunds are processed within 14 days following return approval.

Check Delivery Access

Large RVs and campers may require suitable road, driveway, clearance, and maneuvering access.

Inspect Upon Delivery

Notify us promptly if your order arrives damaged or materially different from what was ordered.

QUESTIONS ABOUT THESE TERMS?

We're Here to Help.

If you have questions regarding these Terms of Service, an order, delivery, return, or product purchase, contact Nomad RV Campers for assistance.

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