Privacy Policy

This Privacy Policy applies to personal information collected through the Nomad RV Campers website and through related interactions with our business.

This may include information collected when you:

• Browse our website.
• Submit an inquiry.
• Request a quotation.
• Place an order.
• Make a payment.
• Arrange shipping or delivery.
• Contact customer support.
• Subscribe to communications.

Depending on how you interact with us, we may collect information such as:

• Your name.
• Email address.
• Telephone number.
• Billing address.
• Shipping or delivery address.
• Order and quotation details.
• Product preferences.
• Customer service communications.
• Transaction and payment-related information.

We may also collect other information you voluntarily provide when communicating with us.

When you purchase an RV camper, truck topper, trailer, accessory, part, or related product, we may collect information needed to process and manage the transaction.

This may include:

• Products purchased.
• Order number.
• Invoice information.
• Purchase amount.
• Payment status.
• Delivery arrangements.
• Requested modifications or options.
• Returns and refund information.

Payments may be processed directly or through independent financial institutions or payment service providers.

Depending on the payment method used, we may receive transaction details such as payment status, transaction reference, amount paid, and limited billing information.

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics tools, security systems, or similar technologies.

This may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Referring website or page.
• Pages viewed.
• Approximate location derived from IP data.
• Date and time of visits.
• Website interaction information.

Our website may use cookies and similar technologies to support functionality, remember preferences, understand website usage, improve performance, maintain security, and support marketing where applicable.

Cookies may include:

• Essential website cookies.
• Preference cookies.
• Analytics cookies.
• Performance cookies.
• Marketing cookies where used.

You may be able to manage or block certain cookies through your browser or available cookie controls. Blocking some cookies may affect website functionality.

We may use personal information for legitimate business purposes including:

• Processing and fulfilling orders.
• Preparing quotations.
• Verifying transactions.
• Arranging shipping and delivery.
• Responding to customer inquiries.
• Providing after-sales support.
• Processing returns and refunds.
• Maintaining customer and transaction records.
• Preventing fraud or unauthorized activity.
• Improving our website and customer experience.
• Meeting applicable legal obligations.

We may use your contact information to communicate with you regarding:

• Orders.
• Payments.
• Delivery scheduling.
• Product availability.
• Quotes and inquiries.
• Returns and refunds.
• Customer service matters.
• Important policy or service updates.

Transactional communications may be necessary to complete or support your purchase.

Where permitted, we may send promotional communications regarding products, available inventory, special offers, or business updates.

You may opt out of promotional email communications by using the unsubscribe option provided in the message, where available, or by contacting us.

Opting out of marketing does not prevent us from sending necessary transactional or service-related communications.

We may use independent service providers to help operate our business.

These may include:

• Website hosting providers.
• Payment processors.
• Banks and financial institutions.
• Shipping and transportation providers.
• Email and communications platforms.
• Website analytics providers.
• Security and fraud-prevention services.
• Professional advisers.

These providers may process information under their own privacy terms or on our behalf, depending on the service.

To arrange delivery of an RV camper, trailer, truck topper, accessory, or other product, we may share necessary information with transportation or logistics providers.

This may include:

• Recipient name.
• Delivery address.
• Telephone number.
• Relevant delivery instructions.
• Product and shipment information.

We may disclose information where reasonably necessary to:

• Comply with applicable law.
• Respond to lawful legal process.
• Protect our legal rights.
• Investigate suspected fraud.
• Protect customers or other individuals.
• Enforce applicable agreements or policies.

Where legally permitted, we aim to limit such disclosure to information reasonably relevant to the request or purpose.

If Nomad RV Campers is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant business records may be transferred as part of that transaction where permitted by law.

Any successor handling personal information would remain subject to applicable privacy obligations.

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

These measures may include appropriate access controls, account safeguards, website security practices, and restricted handling of sensitive business information.

However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, transaction, warranty, fraud-prevention, dispute, and legal recordkeeping purposes.

Different categories of information may be retained for different periods depending on the nature of the transaction and applicable requirements.

Accurate information helps us process orders, payments, deliveries, returns, and customer service requests correctly.

If your contact, billing, or delivery information changes, please notify us where the change affects an active transaction or account.

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include rights to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of eligible information.
• Restriction of certain processing.
• Information about how data is used.
• Withdrawal of certain permissions or consent.

These rights may be subject to legal exceptions, verification requirements, and record-retention obligations.

Before fulfilling certain privacy requests, we may need to verify that the person submitting the request is the individual to whom the information relates or is otherwise authorized to act on that person's behalf.

Verification helps us avoid disclosing, changing, or deleting information in response to unauthorized requests.

Our website and products are intended for general adult customers and are not designed specifically to collect personal information from children.

If we become aware that personal information from a child has been collected in circumstances where it should not have been collected, we may take reasonable steps to remove or appropriately handle that information.

Our website may contain links to third-party websites, manufacturers, service providers, or other external resources.

We are not responsible for the privacy practices or content of independent third-party websites.

We encourage users to review the privacy policies of external websites before providing personal information.

We may use analytics tools to understand how visitors interact with our website and to identify opportunities to improve performance and usability.

Analytics information may include aggregated or technical data about pages viewed, browsing activity, device type, referrals, and general website usage.

We may use order, transaction, technical, and account information to help identify suspected fraudulent, unauthorized, abusive, or unlawful activity.

Where appropriate, transactions may be reviewed before products are released, customized, shipped, or delivered.

Customers and website visitors may access our website from different locations.

Where personal information is processed across different regions or by service providers in other locations, it may be subject to the laws applicable in those jurisdictions.

Where required, appropriate safeguards may be used for relevant data transfers.

Browsers and devices may offer privacy controls that allow users to limit cookies, tracking technologies, or certain website permissions.

The availability and operation of these controls depend on the browser, device, website technology, and applicable legal requirements.

We may update this Privacy Policy from time to time to reflect changes to our website, business operations, technologies, service providers, products, or applicable privacy requirements.

Updated versions will be published on this page and will apply from the stated effective date.

We encourage users to review this page periodically.