These Terms & Conditions govern purchases, quotations, transactions, deliveries, and other commercial dealings with Nomad RV Campers. By placing an order, accepting a quotation, making payment, or purchasing a product from us, you agree to the applicable terms set out below.
These conditions help explain the rights and responsibilities associated with your purchase.
By purchasing from Nomad RV Campers, submitting an order, approving a quotation, paying a deposit, or otherwise proceeding with a transaction, you acknowledge that you have reviewed and accepted these Terms & Conditions, together with any applicable quotation, invoice, order confirmation, and policies incorporated into your purchase.
These Terms & Conditions apply to purchases of products and services supplied by Nomad RV Campers, including where applicable:
By entering into a transaction with Nomad RV Campers, you represent that you have legal capacity to enter into a binding agreement.
If purchasing on behalf of a business, organization, or another person, you represent that you have authority to act on their behalf.
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, features, equipment information, and other relevant details.
However, photographs may be representative and minor differences in color, finish, manufacturer components, equipment, or configuration may occur.
Customers should review the applicable product information and raise any material questions before completing a purchase.
Manufacturers may change product specifications, equipment, materials, finishes, dimensions, or design details from time to time.
Where a change is material to an existing order and becomes known to us before fulfillment, we will make reasonable efforts to communicate the relevant information.
All products are subject to availability.
A product appearing on our website does not necessarily guarantee that it remains available when an order is submitted.
Where a product becomes unavailable after an order is submitted, we may offer an alternative, provide an updated availability estimate, or cancel and refund the applicable order where appropriate.
Submitting an order does not automatically mean that the order has been accepted.
Acceptance may be subject to:
We reserve the right to decline an order where there is a reasonable commercial, logistical, legal, payment, or availability-related reason.
Quotations issued by Nomad RV Campers are subject to any validity period, scope, assumptions, specifications, and conditions stated in the quotation.
A quotation may be revised if:
Product prices are those shown or otherwise communicated for the applicable transaction at the relevant time.
Depending on the purchase, additional charges may apply for:
These charges should be communicated before the applicable transaction is finalized.
We make reasonable efforts to maintain accurate pricing, but occasional errors may occur.
If a material pricing error is identified before an order has been finalized, we may correct the price and provide the customer with the option to proceed or cancel the affected order.
Payment must be made using an approved payment method communicated or made available by Nomad RV Campers.
Customers are responsible for ensuring that payment information and payment instructions are accurate.
Products may not be released, shipped, delivered, customized, or prepared until applicable payment requirements have been satisfied.
Certain orders may require a deposit or partial payment before preparation, modification, reservation, or other work begins.
Any outstanding balance must be paid according to the agreed payment schedule.
Unless otherwise agreed, final payment may be required before release, dispatch, or delivery.
Applicable sales tax or similar transaction taxes will be collected where legally required.
Tax treatment may depend on the product, delivery destination, transaction type, and applicable jurisdiction.
Title, registration, licensing, plate, inspection, or other government charges may be separate from ordinary sales tax and may remain the customer's responsibility where applicable.
Products may sometimes be modified or configured according to customer specifications.
Customers are responsible for reviewing and confirming requested specifications before custom work begins.
Once customization has started, changes may result in additional costs, delays, or different cancellation and return conditions.
Customers should carefully review dimensions, configuration, color, options, accessories, modifications, and other important specifications before approving a customized order.
Where written approval is provided, that approval may be relied upon when preparing the product.
Delivery arrangements may depend on product size, destination, carrier availability, access conditions, transportation requirements, and other logistical factors.
Delivery dates are estimates unless expressly confirmed otherwise in writing.
Customers must provide accurate delivery information and notify us of any access restrictions that may affect the delivery.
Customers receiving large or oversized products are responsible for ensuring that the destination is reasonably accessible.
Relevant considerations may include:
Additional charges may apply if unsuitable access causes delay, redelivery, additional equipment, or additional transportation services.
Customers should inspect their purchase as soon as reasonably possible after delivery.
Visible transportation damage, materially incorrect products, or significant delivery issues should be documented and reported promptly.
Photographs or video may be requested to help evaluate delivery-related concerns.
After delivery or customer collection, the customer is responsible for reasonable care, storage, security, maintenance, and lawful use of the product.
Nothing in this section limits any rights relating to qualifying defects, delivery damage, warranty claims, or mandatory consumer protections.
Eligible purchases may be returned in accordance with our Returns & Refunds Policy.
Return eligibility may depend on product condition, customization, use, delivery circumstances, and other requirements stated in the Returns & Refunds Policy.
Once an eligible returned product has been received, inspected, and approved, the applicable refund will be processed within 14 calendar days.
following approval of an eligible return.
Your bank or payment provider may require additional time to post the refunded funds after we issue them.
Customers wishing to cancel an order should contact us as soon as possible.
Cancellation may be easier before the order has entered preparation, customization, shipment, or transportation.
Costs already reasonably incurred in connection with a customer-requested cancellation may affect the amount refundable where permitted by applicable law.
Products manufactured, modified, or configured specifically according to customer instructions may be subject to different return or cancellation conditions.
Any material restrictions that apply to a specific custom order should be communicated as part of the order process.
Certain RVs, appliances, components, parts, equipment, or accessories may include warranties supplied by their respective manufacturers.
Such warranties are governed by the manufacturer's own terms, exclusions, maintenance requirements, claim procedures, and warranty periods.
Customers are responsible for maintaining their RV, camper, trailer, topper, accessories, and equipment according to manufacturer guidance and safe operating practices.
Failure to perform appropriate maintenance may affect the condition, performance, safety, or applicable warranty coverage of the product.
Customers are responsible for ensuring that their tow vehicle, hitch, tires, brakes, electrical connections, suspension, and other relevant equipment are suitable for the product being towed.
Published towing capacities and product weights should be considered alongside applicable manufacturer requirements and legal limits.
Customers are responsible for determining any registration, licensing, title, insurance, inspection, zoning, permit, or usage requirements applicable to their purchase.
Requirements may vary according to product type and jurisdiction.
Some transactions may involve independent manufacturers, transportation providers, payment processors, financing companies, installers, or other third parties.
Those parties may operate under their own terms, procedures, warranties, or service conditions.
We are not responsible for unavoidable delays caused by circumstances reasonably beyond our control.
Examples may include:
Customers are responsible for providing accurate and complete information when placing an order.
This includes billing details, delivery information, specifications, contact details, and any relevant site access information.
Delays or additional costs arising from materially inaccurate customer-supplied information may remain the customer's responsibility where appropriate.
We may conduct reasonable verification where a transaction appears unusual or where there are concerns regarding unauthorized payment or fraud.
Orders may be delayed, suspended, or cancelled where reasonable verification cannot be completed.
Customers should only make payment using payment instructions officially provided for their transaction.
Nomad RV Campers will not require customers to provide online banking passwords, security PINs, or one-time authentication codes in order to verify payment.
If payment information appears unusual or changes unexpectedly, please contact us before sending funds.
If you have a concern relating to an order, payment, delivery, product, refund, or service, we encourage you to contact Nomad RV Campers so the matter can be reviewed.
We aim to address legitimate customer concerns fairly and in accordance with the applicable transaction documents and consumer rights.
To the maximum extent permitted by applicable law, Nomad RV Campers will not be responsible for indirect, incidental, special, or consequential losses arising from a transaction where such liability may lawfully be excluded.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.
Nothing in these Terms & Conditions is intended to exclude, restrict, waive, or override mandatory consumer rights available under applicable law.
Where a provision conflicts with a mandatory legal requirement that cannot be waived, the applicable legal requirement will prevail to the extent of that conflict.
These Terms & Conditions should be read together with other applicable policies published by Nomad RV Campers, including:
Where a transaction-specific quotation or written agreement contains additional terms, those terms may also form part of the applicable purchase agreement.
Nomad RV Campers may update these Terms & Conditions from time to time to reflect changes in business operations, products, services, policies, or applicable requirements.
Updated conditions will apply from the date they are published unless another effective date is stated.
If any part of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision may be limited or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
The applicable order confirmation, invoice, quotation, these Terms & Conditions, and any policies or documents expressly incorporated into the transaction together form the applicable agreement concerning the purchase.
Most purchases follow these core stages, although the exact process may vary depending on the product and transaction.
Review the product, specifications, options, pricing, and applicable requirements.
Confirm your order information and satisfy the applicable payment requirements.
Your product is processed, prepared, configured, or scheduled for transportation where applicable.
The product is delivered or made available for collection according to the agreed arrangement.
Eligible return requests should be submitted within 30 days of delivery.
Approved refunds are processed within 14 days following return approval.
Confirm product and customization details before approving the purchase.
Ensure your location can accommodate the applicable delivery vehicle and product.
If you have questions regarding a product, quotation, payment, delivery arrangement, return, or any part of these Terms & Conditions, contact Nomad RV Campers before completing your order.
